"Rusty Vandura - www.tinyurl.com/keepoppo" (rustyvandura)
12/04/2018 at 15:47 • Filed to: None | 0 | 5 |
!!! UNKNOWN CONTENT TYPE !!!
There’s a little something for everyone to roll their eyes at in this story.
Mercedes Streeter
> Rusty Vandura - www.tinyurl.com/keepoppo
12/05/2018 at 11:44 | 0 |
I had no idea where this journey was going to land, but damn.
Court documents state that just before taking off, the exit row seat became occupied, and Murdock spoke with the passenger then sitting in the exit row seat about possibly moving. The passenger voluntarily agreed to switch seats with Murdock.
When Murdock and his son switched with the gentleman into the exit row, a second flight attendant referred to in the lawsuit as “Jane Doe” allegedly told him to return to his seat and that the exit row must remain empty. Doe is named as a co-defendant in the suit.
Murdock and his son complied with Doe’s order and returned to their seats, the complaint noted. According to the lawsuit, about 30 minutes into the flight a white female passenger moved into the empty exit row seat. Doe not only allowed her to remain seated, but also served her drinks, the filing says.
Murdock then sat in the other empty exit row seat next to the white female passenger. However, Doe ordered Murdock to return to his seat, the court documents say. When the plaintiff asked why the female passenger was allowed to stay, Doe allegedly said that “it was none of his business,” according to the complaint.
Upon observing this altercation, Williams, a black female passenger on the flight, allegedly asked Doe “why she was being rude” to Murdock. Court documents claim that the flight attendant screamed at Williams, accused her of recording her with a cell phone, and attempted to physically take the phone from Williams.
Williams and Murdock did not know one another prior to the flight.
Shortly thereafter, the complaint states, as Doe came down the aisle with the beverage cart, she asked Murdock “in a snide and condescending tone” if he wanted a beverage, or if he “was going to boycott?” but Murdock did not reply.
“That one really stuck in his craw. It’s just such an off and wrong comment,” Gary Port, the attorney representing Murdock and Williams, told Business Insider.
The court filings say that when the flight landed at Newark Liberty International Airport, the pilot told passengers to remain seated due to “an emergency situation,” before Murdock and Williams were led off the plane by armed Transportation Security Agents. They were not detained.
Rusty Vandura - www.tinyurl.com/keepoppo
> Mercedes Streeter
12/05/2018 at 11:57 | 2 |
I mean, in all, stupid is in abundant supply in this story.
facw
> Mercedes Streeter
12/05/2018 at 12:00 | 0 |
Doesn’t say how old Murdock’s son is, but United does require people sitting in exit rows to be 15 or older (pretty standard, though I’m not sure if it is an FAA rule). Additionally, those seats are E conomy P lus, and United policy is not to allow regular coach passengers to sit there . Of course, if either of those things were the issue, that would be easy enough to explain. The fact the flight attendant apparently didn’t say anything about that seems to indicate that she had ulterior motives, or that she was astoundingly bad at customer relations (or both!) . The former is certainly quite possible, but given my experience with United’s customer service, I don’t we can rule out petty authoritarianism on the part of the flight attendant either.
ttyymmnn
> facw
12/05/2018 at 12:14 | 2 |
Of course, if either of those things were the issue, that would be easy enough to explain.
Absolutely. Even if it isn’t racism, it’s extraordinarily bad CS. To be fair. I would like to hear the FA’s side of the story.
JustAnotherG6
> Mercedes Streeter
12/05/2018 at 12:32 | 1 |
So what you are saying is all I have to do is this to get off the plane first. Dually noted.